Trying to track your international package right now? Our SkyPostal Tracking tool helps you stay in control by offering clear, real-time updates as your shipment moves through international hubs, customs clearance, and local delivery networks across Latin America.

You can track your package’s complete journey with ease. Our SkyPostal Tracking tool allows you to follow your shipment from the Miami hub to final-mile delivery. Simply enter your tracking number or order ID below to instantly see the latest status of your package.

What is SkyPostal Tracking?

SkyPostal Tracking refers to the shipment monitoring service provided by SkyPostal, Inc., the largest private mail and parcel delivery network in Latin America. Our tracking tool provides crucial visibility for cross-border shipments, allowing merchants and shoppers to monitor packages as they navigate the complex logistics chain between the US and countries like Brazil, Colombia, and Mexico.

SkyPostal Tracking Number

To access your shipment data, you need the specific reference code linked to your package. Our SkyPostal Tracking tool is flexible and accepts various identifiers associated with the shipment:

SkyPostal Number: The unique tracking ID assigned by SkyPostal’s system.
Client’s Number: The merchant’s order number or reference ID (often used by e-commerce shoppers).
Label Number: The barcode number found on the physical shipping label.

SkyPostal Tracking Number Formats

Identifying the correct format is essential for getting accurate results on our tracking tool. SkyPostal’s system is versatile to accommodate different partners:

Merchant References: Often an alphanumeric string corresponding to the order ID from the online store (e.g., Order #12345).
Internal ID: Typically a numeric or alphanumeric code generated when the label is created.

How to Use Our Tracking Tool?

We have made it simple to monitor your Latin American shipments. Follow these steps on our tracking tool to see your shipment’s status:

Select Track Type: Choose whether you are tracking a Single package or Multiple packages (up to 500 lines).
Enter Details: Type the tracking number, order number, or label ID into the search box.
Click “Search”: Hit the button to retrieve real-time location updates and customs status.

SkyPostal Shipment Journey and Status Meanings

As your package moves from the US to Latin America, the status updates to reflect its journey. Here is what the standard messages on our tool typically mean:

Status	What It Means
Received at Hub	The package has arrived at SkyPostal’s sorting facility in Miami, FL.
Manifested	The shipment details have been uploaded and it is ready for international transport.
Customs Clearance	The package is being processed by local customs authorities (e.g., Brazil or Mexico).
In Transit	The shipment has cleared customs and is moving through the local delivery network.
Delivered	The package has been successfully handed over to the recipient.

About SkyPostal

SkyPostal was founded in 2001 by the Hernandez family, who brought decades of experience from the courier industry to solve the challenges of shipping to Latin America. Headquartered in Miami, Florida, the company was created to offer a consistent, secure, and reliable alternative to national postal services, which were often plagued by delays and lost mail. Today, SkyPostal is the largest private delivery network in the region, handling over 500,000 packages per month.

The company distinguishes itself through its deep expertise in local customs and logistics infrastructure. By partnering with best-in-class local carriers and utilizing proprietary IT systems, SkyPostal ensures that international merchants can sell to Latin America with the same confidence as domestic markets.

SkyPostal’s Service Portfolio

Our tracking tool supports the specialized range of logistics solutions SkyPostal offers. We help you monitor shipments across these key service categories to ensure efficient delivery:

Parcel Logistics: An end-to-end B2C delivery service for e-commerce. This includes duties and tax management to ensure smooth customs entry.
Mail Logistics: Wholesale mail distribution for publishers and marketers. This service handles commercial mail, periodicals, and direct marketing materials.
Fulfillment Services: Warehousing and inventory management based in Miami. Allows merchants to store goods closer to the LatAm gateway for faster dispatch.
Returns Management: A streamlined process for handling international returns. Gives buyers the ability to return orders, completing the e-commerce lifecycle.

SkyPostal Delivery Times

Delivery times shown in SkyPostal Tracking results depend on the destination country and service level. Their network is optimized for speed compared to traditional post:

Mexico: Expedited delivery typically takes 3-5 business days including customs.
Brazil: Deliveries generally range from 5-7 business days via the PRC program.
Colombia: Average transit time is 4-6 business days, even to remote areas.
Peru: In-country delivery takes 10-15 business days for Lima and slightly longer for provinces.

SkyPostal Service Coverage

SkyPostal specializes in the Latin American region. Our tool tracks shipments moving through these primary destinations:

Major Markets: Comprehensive coverage in Brazil, Mexico, Colombia, and Chile.
Growing Regions: Active service in Costa Rica, Ecuador, Peru, and Argentina.
Hub Operations: All logistics are centralized through their Miami, FL gateway.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a data or timing error. Try these fixes on our tracking tool:

Check ID: Ensure you are using the correct SkyPostal ID or Merchant Order Number.
Wait for Hub Scan: Tracking often begins once the item reaches the Miami Hub; pre-transit visibility may be limited.
Customs Status: If stuck in “Customs,” check your email for duty payment requests, which are common in LatAm.

Customer Support for Shippers

If you can’t find your package with our SkyPostal Tracking tool, their support team is available. You can reach out via the following channels:

General Support: Call +1 305-599-1812 for immediate assistance.
Brazil Support: Email [email protected] for specific inquiries regarding Brazilian shipments.
Country Specific: Use emails like [email protected] or [email protected] for localized help.
General Email: Send inquiries to [email protected] (allow 3-5 days for response).

Frequently Asked Questions (FAQs)

SkyPostal typically delivers to Brazil within 5-7 business days, significantly faster than traditional postal services which can take weeks.

Many Latin American countries, like Brazil (CPF) and Chile (RUT), require a Tax ID for customs clearance; SkyPostal collects this to prevent delays.

Yes, SkyPostal offers Duty and Tax Management services, often allowing duties to be paid upfront (DDP) or facilitating collection from the receiver.

Yes, SkyPostal’s tracking tool is designed to accept Client Numbers, which often correspond to the merchant’s order ID.

SkyPostal is headquartered in Miami, Florida, strategically positioned as the gateway to Latin America.

Conclusion

SkyPostal Tracking provides the essential visibility needed to manage your international parcels with confidence, ensuring you know exactly when your goods clear customs and arrive at the customer’s door. Our SkyPostal Tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey from the US to the Southern Hemisphere. Stay informed and ship without borders. Enter your SkyPostal Number in our SkyPostal Tracking tool now to see your current status!