Track & Trace your J&T Express shipments with J&T Express Tracking! This user-friendly online tool allows you to follow your shipment’s journey seamlessly, from the moment it leaves the origin to its final destination within the J&T Express network. Simply enter your tracking number and gain valuable insights like its location, including depots and sorting centers. Stay informed about estimated delivery dates and any potential delays throughout the process, ensuring a smooth and transparent experience with J&T Express Tracking.

How can I track my shipments with J&T Express?

Tracking your shipments with J&T Express is easy! We understand the excitement of waiting for your packages, and we’re here to make sure you can keep an eye on them every step of the way.

  • Find Your Tracking Number: The first step in tracking your shipment is to locate your J&T Express tracking number. This unique identifier is usually provided by the sender, and it’s essential for keeping tabs on your package’s journey.
  • Enter Your Tracking Number: Once you have your J&T Express tracking number, head over to the website. Look for the tracking section and enter your J&T Express tracking number into the designated field.
  • Track Your Package: Hit that Track button. You’ll instantly get real-time updates on the status and location of your parcel. Whether it’s on its way to your doorstep or out for delivery, you’ll know exactly where your package is.

J&T Express Tracking Number

The J&T Express tracking number is important for your package. It’s a unique code assigned to each shipment, allowing you to monitor its journey from pickup to delivery. Think of it as a virtual tag that helps you keep tabs on your parcel’s whereabouts in real-time. With this tracking number, you can access vital information about your package, such as its current location, delivery status, and estimated arrival time. It’s your ticket to staying informed and in control throughout the shipping process.

Typically, J&T Express tracking numbers start with the letters “JMX” followed by a sequence of numbers. For example, a tracking number might look something like “JMX000123456789.” The first 3 characters, “JMX,” serve as a unique identifier for J&T Express shipments. The following digits form a serial number that distinguishes your package from others. With this tracking number in hand, you can easily monitor your shipment’s progress through our parcel tracking website.

J&T Express Tracking

What’s the typical delivery time for a package with J&T Express?

When it comes to delivering your goodies, J&T Express offers two options: Standard and Express. Standard delivery usually takes 1–3 days, while Express gets your package to you the next day. However, the average domestic delivery time is around 3–5 days, depending on factors like distance and logistics. Occasionally, it might take up to eight days, but rest assured, your package is on its way!

Deliveries are made from Monday to Saturday, between 9 AM and 10 PM. If you need same-day pickup, make sure to schedule it before 2 PM on weekdays or 11 AM on Saturdays. And don’t worry if you miss the cutoff—orders placed after these times will be collected the next business day.

Customer Service

Got questions or need assistance? Reach out to the friendly customer service team at J&T Express. Here’s how you can get in touch:

  • Headquarters: Landmark Pluit, Jl. Pluit Selatan Raya N°9, Jakarta, Indonesia.
  • Phone Numbers: Call 956025 in Indonesia or +62 21 23142687.
  • Emails: Drop them a line at [email protected] or [email protected].

About J&T Express

J&T EXPRESS, established in 2015 by Jet Lee and Tony Chen in Indonesia, is a logistics company specializing in parcel delivery. It operates nationwide, reaching various regions within Indonesia. Expanding globally, it now serves Malaysia, Vietnam, Thailand, the Philippines, Singapore, Cambodia, and China, with plans for further expansion. J&T EXPRESS was the first Indonesian brand to provide E-commerce delivery nationwide. With over 30,000 employees and 4,000 centers worldwide, it’s a major player in the logistics sector.

Initially founded in Jakarta in 2015, it entered E-commerce services in 2017. Subsidiaries in Vietnam and Malaysia were established in 2017, followed by the Philippines and Thailand in 2018, and China in 2020. In 2021, it expanded to the Middle East, covering the United Arab Emirates and Saudi Arabia. Each subsidiary operates independently, providing customized national and international services, with dedicated websites for each country, available in the local language. Specific sites exist for J&T EXPRESS Vietnam, J&T EXPRESS Indonesia, J&T EXPRESS Cambodia, J&T EXPRESS Malaysia, J&T EXPRESS Philippines, J&T EXPRESS Thailand, and J&T EXPRESS Singapore. These local sites offer national services in their respective countries, each accessible in the local language.


Tracking your parcels with J&T Express is easy. Just use your J&T Express tracking number, and you can see where your package is at any time, from pickup to delivery. It’s great for keeping an eye on online orders or gifts you’ve sent to friends.

When it comes to getting your stuff, J&T Express is fast and reliable. They offer standard and express delivery options, so you can choose how quickly you want your package. Plus, they deliver six days a week, so you won’t have to wait long.

And if you ever need help, their customer service is there for you. No matter where you are—in Indonesia, Malaysia, Vietnam, or elsewhere—they’ve got centers and numbers to assist you.