Discover the journey of your Turkish Post package across Turkey and beyond with PTT Tracking! This user-friendly online platform, provided by the national Turkish Post and Telegraph Organization (PTT), lets you track your shipment’s progress. Enter your tracking number to monitor your package from the moment it leaves the origin branch to its arrival at your doorstep (for domestic deliveries) or the international arrival hub. Get valuable information on its current location, including sorting centers and customs clearance stages for international shipments. Stay updated throughout the delivery process with estimated delivery dates, ensuring a smooth and transparent experience for your Turkish and international deliveries with PTT Tracking.

What is the process for tracking my PTT shipments?

Tracking your PTT shipments is simple and straightforward! The following steps ensure that you stay up-to-date with your package’s journey, giving you relaxation and the ability to plan accordingly. Here’s a quick guide to get you started:

  1. Find your tracking number: When you send a package through Turkish Post, you’ll receive a unique PTT tracking number. This can usually be found on your receipt or in a confirmation email if you’ve used an online service.
  2. Enter your tracking number: Head over to our website and navigate to the tracking section. Enter your PTT tracking number in the provided field.
  3. Check the status: Click on the “Track” button, and you’ll see the current status of your shipment, including its location and estimated delivery time.

PTT Tracking Number

A PTT tracking number is a unique alphanumeric code assigned to each package or mail item sent through Turkish Post. This code allows you to monitor the progress of your shipment in real time. The Turkish Post (PTT) tracking number facilitates the tracking process by providing essential information about the parcel’s location, status, and expected delivery time. By entering the tracking number into the designated online platform or contacting the postal service, senders and recipients can conveniently access real-time updates regarding the movement and delivery of their packages.

The Turkish Post (PTT) tracking number typically consists of 13 characters. The format of the PTT Tracking Number includes two letters at the beginning, followed by nine digits, and ends with “TR” to denote the carrier. For example: “AX123456789TR”. You can find this number on your shipping receipt or in the confirmation email from Turkish Post. Keep this number handy to easily track your parcel’s journey.

PTT Tracking

How long does PTT usually take to deliver a package?

Turkish Post (PTT) aims to deliver mail and packages efficiently, but delivery times can vary based on several factors. For domestic shipments within Turkey, packages typically arrive within a few days. For international deliveries, PTT aims to get your package to the receiving country’s post office within 33 days. However, the actual delivery to the final destination can take about 5-7 days.

Several factors can influence delivery times, including customs clearance, weather conditions, and the distance to the destination. During peak times, like holidays or special events, deliveries may take a bit longer. But rest assured, PTT strives to ensure your package arrives as quickly as possible.

Customer Service

Need help or have questions about your shipment? The Turkish Post and Telegraph Organization (PTT) offers excellent customer service to assist you. The PTT customer service team is ready to help with any inquiries or issues you might have, ensuring you get the support you need. Here’s how you can get in touch:

  • Document Center: +90 312 309 51 44
  • PTT Call Center (24/7): 444 1 788
  • Personal Stamp Service: +90 312 509 50 00
  • Email: [email protected]

About Turkish Post (PTT)

The Turkish Post and Telegraph Organization (PTT), also known as Posta ve Telgraf Teşkilatı, has a rich history that dates back to 1840. Established during the reign of Abdulmejid I, the Ottoman Ministry of Posts aimed to meet the postal needs of the Ottoman Empire and its residents. Over the years, PTT has evolved and expanded its services to include telegraph, telephone, and later, banking and payment services.

In 1923, following the establishment of the Turkish Republic, the ministry was restructured into a general directorate. PTT has continued to innovate and modernize its services, adapting to the changing needs of its customers. Today, PTT remains a vital part of Turkey’s communication and logistics infrastructure, providing reliable postal services both domestically and internationally.


PTT Tracking is an invaluable tool for anyone sending or receiving packages through Turkish Post. With its user-friendly tracking system, you can easily monitor the status of your shipments and ensure they arrive safely. Whether you’re shipping domestically or internationally, PTT offers a range of services to meet your needs. And with excellent customer support, you can rest assured that help is always available.