ITS Logistics Tracking

Looking for reliable tracking on your ITS Logistics shipment? Our digital visibility tool helps logistics managers and shippers monitor freight across the supply chain. Our ITS Logistics tracking guide lets you stay in control. Enter your Shipment Reference, BOL Number, or Order ID to instantly see the latest updates, confirm cargo is “In Transit,” or verify successful delivery to the destination facility.

ITS Logistics Tracking Number

If you are a business client communicating with ITS support, you will need one of the following reference numbers:

  • Load Number: The primary internal identifier for the shipment (e.g., 123456).
  • PRO Number: A standard freight bill number used for LTL (Less-Than-Truckload) shipments.
  • Bill of Lading (BOL): The legal document number generated at pickup.
  • Container Number: For drayage (port) shipments, the 4-letter owner code + 7 digits (e.g., MSKU1234567) is used to track the box itself.
ITS Logistics Tracking

Shipment Journey and Status Meanings

For business clients viewing the portal, here is what the standard statuses typically mean:

StatusWhat It Means
Order CreatedThe shipment has been booked in the ITS system, but capacity has not yet been assigned.
DispatchedA driver (or carrier partner) has been assigned and is en route to the pickup.
At Pickup / LoadingThe truck has arrived at the shipper’s dock and is being loaded.
In TransitThe freight is on the road. GPS pings are updated via the Loop app or ELD integration.
At Delivery / UnloadingThe truck has reached the receiver’s warehouse.
DeliveredThe cargo has been unloaded, and the Proof of Delivery (POD) has been uploaded.

About ITS Logistics

ITS Logistics was founded in 1999 and has grown into one of the fastest-growing logistics companies in the US. With its headquarters in Reno/Sparks, NV, and offices in locations like Dallas and San Francisco, they are strategically positioned near major West Coast ports and inland hubs.

The company operates in three main verticals:

  1. Asset-Based Transportation: Operating their own fleet of tractors and trailers for dedicated service.
  2. Freight Brokerage: Connecting shippers with a network of over 45,000 carrier partners.
  3. Distribution & Fulfillment: Managing over 3 million square feet of warehouse space for omnichannel fulfillment (picking and packing orders).

Service Portfolio

ITS Logistics offers comprehensive supply chain solutions:

  • Drayage & Intermodal: moving containers from ports (like Long Beach or Oakland) to rail ramps and warehouses.
  • Truckload (FTL): Full 53-foot trailer transport for bulk goods.
  • Less-Than-Truckload (LTL): Consolidated shipping for smaller pallets.
  • Dedicated Fleet: Providing trucks and drivers that work exclusively for one specific customer.
  • Fulfillment: E-commerce warehousing, picking, packing, and shipping to end consumers.

Customer Support

If you need to track a missing commercial load or have a business inquiry, contact ITS Logistics directly:

  • Phone: Call (775) 355-5100 (Headquarters).
  • Brokerage / Operations: Call (877) 765-5487 for 24/7 freight support.
  • Headquarters: 555 Vista Blvd, Sparks, NV 89434 (and Reno offices).

Conclusion

ITS Logistics is the power behind the supply chain, moving goods from ocean ports to store shelves. While they do not offer a public tracking bar for general consumers, their ITS Engage portal and Loop app provide industry-leading visibility for businesses and drivers.

For the most accurate updates, business clients should log in to their portal, while consumers should check with their retailer for the final delivery tracking number.