Want to find out where your iMile Delivery package is right now? Our iMile Delivery tracking tool provides accurate, real-time visibility as your shipment moves through last-mile logistics in emerging markets. Track your shipment’s entire journey with confidence, whether it’s an international e-commerce order or a local social commerce delivery.

Using your Air Waybill (AWB) or tracking number, our iMile Delivery tracking tool allows you to follow your shipment from driver loading to final delivery. Simply enter your reference number to view the most recent status instantly.

What is iMile Tracking?

iMile Tracking refers to the real-time shipment monitoring service provided by iMile for its domestic and cross-border deliveries. Our iMile Delivery tracking tool provides crucial visibility for packages moving through iMile’s extensive network, which spans over 30 countries.

The Tool offers detailed event updates such as “Shipment Booked,” “Arrived at Sort Facility,” and “Out for Delivery.” By entering your unique iMile Tracking Number in our tracking tool, users can access granular data including the courier’s contact details (in some regions) and the specific time window for delivery.

iMile Tracking Number

To access your shipment data, you need the specific reference code associated with your parcel. Our iMile tracking tool relies on this standard identifier used in their network:

AWB / Tracking Number: The primary numeric or alphanumeric code assigned to your shipment. It acts as the unique key to retrieve status updates from the iMile database.

iMile Tracking Number Formats

Identifying the correct format is essential for getting accurate results with our iMile Delivery tracking tool. iMile tracking numbers typically follow specific patterns:

Standard Format: A string of 10 to 12 digits (e.g., 60421259260) is the most common format for domestic and cross-border parcels.
Partner Format: Some shipments may use a longer string (up to 20 digits) or include prefixes if the order originated from a partner platform like Shein or Amazon.

How to Use Our iMile Delivery Tracking Tool?

We have made it simple to monitor your deliveries across the Middle East and beyond. Follow these steps to check your status using our iMile Delivery tracking tool:

Locate Number: Find the tracking number in your SMS notification from iMile, the “Order Shipped” email, or the retailer’s app.
Enter Details: Type the full numeric code into the search field of our iMile Delivery tracking tool.
Click “Track”: Hit the button to retrieve the latest hub scans, driver assignment, and estimated delivery time.

Shipment Journey and Status Meanings

As your package moves through the iMile network, the status updates to reflect its journey. Here is what the standard messages on our iMile Delivery tracking tool typically mean:

Status	What It Means
Shipment Booked	The merchant has registered the order details, but the physical package has not yet been picked up by iMile.
Picked Up	The courier has successfully collected the parcel from the seller’s warehouse or the drop-off point.
Arrived at Hub	The package has reached a regional sorting facility (e.g., in Dubai or Riyadh) and is being processed for the next leg.
Out for Delivery	The shipment has been loaded onto the courier’s vehicle and is en route to your provided address.
Delivery Failed	The driver attempted delivery but failed due to reasons like “Customer Unavailable” or “Incorrect Address.”
Delivered	The shipment has been successfully handed over to the recipient; often confirmed with a digital signature or photo.

About iMile

Founded in 2017 by Rita Huang, iMile was established to bridge the gap between Chinese e-commerce sellers and consumers in the Middle East. Headquartered in Dubai, the company distinguished itself by tackling the region’s unique logistical hurdles, such as the high prevalence of Cash on Delivery (COD) and the lack of standardized address systems. By developing proprietary technology that optimizes routes and manages cash flow securely, iMile quickly became a preferred partner for giants like Alibaba, Shein, and Noon.

The company distinguishes itself through its rapid expansion and “local-to-local” operational model. Today, iMile operates in over 30 countries, including key markets in Latin America (Mexico, Brazil), South Africa, and Australia. Their fleet of thousands of delivery associates uses smart algorithms to ensure high delivery success rates. iMile’s mission is to “simplify the complex,” providing seamless logistics solutions that empower cross-border trade and enhance the customer experience in markets traditionally underserved by global integrators.

iMile Service Portfolio

Our iMile Delivery tracking tool supports the diverse range of logistics solutions iMile offers. We help you monitor shipments across these key service categories:

Last Mile Delivery: The core service for delivering e-commerce parcels to doorsteps. Offers standard and express delivery options with specialized handling for COD transactions.
Cross-Border Logistics: End-to-end shipping from China to global markets. Manages the entire chain from air freight and customs clearance to the final local delivery.
Fulfillment Services: Warehousing and inventory management for sellers. Stores products in local warehouses (e.g., in UAE or KSA) to enable faster “same-day” or “next-day” delivery.
iMile Bullet: An ultra-fast delivery option for urgent needs. Promises delivery within 1 to 4 hours for specific zones within major cities.
International Return Service: A hassle-free solution for reverse logistics. Collects returns from customers and consolidates them for shipment back to the merchant or local disposal.

iMile Delivery Times

Delivery times shown in iMile tracking results depend on the origin and service level. The network is built for speed in emerging markets:

Domestic: Shipments within the same country (e.g., UAE or KSA) typically arrive within 24 to 48 hours.
Cross-Border: Orders from China to the Middle East or LATAM generally take 5 to 10 business days including customs.
Bullet Delivery: Specialized instant services deliver within 4 hours in select metropolitan areas.

iMile Service Coverage

iMile operates a vast global network with a focus on emerging economies. Our iMile Delivery tracking tool covers shipments moving through these primary regions:

Middle East (GCC): Extensive coverage in UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman.
Latin America: Rapidly growing network in Mexico, Brazil, and Chile, serving the booming e-commerce sector.
Global: Operations in South Africa, Australia, Turkey, and Europe, facilitating international trade flows.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a data sync delay or incorrect number. Try these fixes on our iMile Delivery tracking tool:

Check Number: Ensure you are entering the 10-12 digit tracking number, not the order number from the store (unless they are the same).
Wait for Pickup: Tracking often shows “Shipment Booked” until the driver physically scans the item; allow 24 hours for the first update.
Address Issues: If the status says “Address Not Found,” contact customer support immediately to provide a location pin or correct details.

Customer Support

If you can’t find your package using the iMile Delivery tracking tool, their support team is available. You can reach out via the following channels:

UAE Hotline: Call +971 600 566 221 for immediate assistance with UAE shipments.
KSA Hotline: Call +966 800 124 0050 for support within Saudi Arabia.
Email: Send tracking inquiries or complaints to [email protected].
Live Chat: Use the “Rita” bot or live agent feature on the website or mobile app.

Frequently Asked Questions (FAQs)

Yes, iMile typically operates 7 days a week in many of its key markets like the UAE and Saudi Arabia to meet e-commerce demands, though Friday schedules may vary by region.

If you miss a delivery, the courier will usually attempt to contact you via WhatsApp or phone to reschedule. You can also use the tracking link to select a new delivery date.

The courier will collect the cash payment at your doorstep before handing over the package. Ensure you have the exact amount ready to avoid delays.

Yes, if Shein has assigned iMile as the carrier, you can use the tracking number provided in the Shein app to track the package on our tool or iMile’s site.

This often happens during cross-border shipping while the package is clearing customs. It can take a few days before it is released to the local hub for final delivery.

Conclusion

iMile Delivery Tracking provides the essential visibility needed to manage your online orders, ensuring that you know exactly when your package—and your courier—will arrive. Our iMile Delivery tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and ready. Enter your Tracking Number in our iMile Delivery tracking tool now to see your current status!