Looking to check where your eShopWorld (ESW) package is right now? Our eShopWorld tracking tool provides real-time updates as your shipment travels through ESW’s global logistics network, from overseas processing to local delivery. With our eShopWorld (ESW) tracking tool, tracking your shipment is quick and simple. Just enter your tracking number above to see the latest progress and confirm delivery details.

What is eShopWorld Tracking?

eShopWorld Tracking refers to the shipment monitoring service provided by ESW, enabling customers to trace their international orders from the retailer’s warehouse to their home address. Our eShopWorld (ESW) tracking tool provides crucial visibility for the “middle mile”—the international leg of the journey that often involves air freight and customs clearance—before the package is injected into a local delivery network.

The Tool offers detailed event updates such as “Departed International Hub,” “Customs Cleared,” and “Out for Delivery.” By entering your unique eShopWorld Tracking Number in our tracking tool, users can access granular data including the specific time of import processing and the tracking reference for the local carrier handling the final delivery.

eShopWorld Tracking Number

To access your shipment data, you need the specific reference code associated with your order. Our eShopWorld tracking tool relies on these standard identifiers used in their network:

ESW Tracking Number: The primary numeric code assigned to your shipment by eShopWorld, usually provided in the shipping confirmation email.
Order Number: In some cases, the retailer’s order number can be used on the specific brand’s tracking portal powered by ESW.

eShopWorld Tracking Number Formats

Identifying the correct format is essential for getting accurate results with our tracking tool. eShopWorld tracking numbers typically follow specific numeric patterns:

Standard Format: A long numeric string, typically 20 digits (e.g., 00001234567891234567) or sometimes 11 digits.
Internal Format: Occasionally, you may see an alphanumeric string like ESW12345678, though this is less common for customer-facing tracking.

How to Use Our eShopWorld Tracking Tool?

We have made it simple to monitor your global brand orders. Follow these steps to check your status using our eShopWorld (ESW) tracking tool:

Locate Number: Find the tracking number in the “Order Shipped” email sent by the retailer (e.g., Nike, Victoria’s Secret) or ESW.
Enter Details: Type the full 20-digit code into the search field of our tracking tool.
Click “Track”: Hit the button to retrieve the latest international hub scans, customs status, and local carrier handover details.

eShopWorld Shipment Journey

As your package moves through the eShopWorld network, the status updates to reflect its journey. Here is what the standard messages on our eShopWorld (ESW) tracking tool typically mean:

Status	What It Means
Shipment Booked / Data Received	The retailer has created the shipping label, but the package has not yet arrived at the ESW export facility.
Arrived at International Hub	The package has been received at an ESW sorting center (often in the US or Europe) and is being prepared for export.
Departed Origin Country	The shipment has been loaded onto an international flight and is en route to your country.
Customs Cleared	The package has successfully passed import inspections and duties have been verified; it is ready for local handover.
In Transit to Destination	The package is moving through the local network to the final distribution center.
Out for Delivery	The shipment is with the local carrier (e.g., USPS, Royal Mail) and will be delivered today.

About eShopWorld (ESW)

Founded in 2010 by Tommy Kelly in Dublin, Ireland, eShopWorld (now ESW) was established to solve the friction of cross-border e-commerce. The company creates a localized shopping experience for international customers by integrating with major retailers to handle currency, payments, and logistics. In 2021, ESW was fully acquired by Asendia, a joint venture between La Poste (France) and Swiss Post, further strengthening its logistics capabilities and global reach.

The company distinguishes itself through its technology-first approach, offering “fluency” in global commerce. ESW manages the entire shopper journey, from a localized checkout that calculates exact duties and taxes to a seamless delivery and returns process. With headquarters in Dublin and hubs worldwide, ESW empowers brands to enter over 200 markets in as little as six weeks, providing a secure and compliant pathway to global growth.

eShopWorld Service Portfolio

Our eShopWorld (ESW) tracking tool supports the diverse range of logistics solutions eShopWorld offers. We help you monitor shipments across these key service categories:

Global Logistics: End-to-end shipping solutions using a multi-carrier network. Optimizes routes using over 900 carriers to ensure the best balance of speed and cost for international delivery.
Checkout & Payments: Localized financial services for seamless transactions. Supports 100+ currencies and 50+ local payment methods, ensuring shoppers pay in their own currency.
Duty & Tax Calculation: Automated compliance and cost transparency. Calculates and collects all import duties and taxes at checkout to prevent surprise fees upon delivery.
Returns Management: Simplified international reverse logistics. Provides a branded returns portal and local return centers, allowing customers to return items domestically.
Fluency Express: A rapid expansion solution for emerging brands. Enables retailers to launch in 200+ markets quickly with a standardized, modular integration.

eShopWorld Delivery Times

Delivery times shown in eShopWorld tracking results depend on the destination and the retailer’s chosen service level. The network relies on air freight and local partners:

Standard International: Typically takes 7 to 14 business days depending on the distance and customs processing.
Express Delivery: Faster options are available for some markets, reducing transit time to 3 to 6 business days.
Regional Variations: Deliveries to major hubs like the UK or Germany are faster (3 days), while remote regions may take longer.

eShopWorld Service Coverage

eShopWorld operates a massive global network backed by Asendia. Our eShopWorld (ESW) tracking tool covers shipments moving through these primary regions:

Global: Service to over 200 markets worldwide, connecting brands in the US/EU to shoppers everywhere.
Hubs: Strategic processing centers in Ireland, USA, UK, Singapore, Netherlands, and Belgium.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a handover delay. Try these fixes on our eShopWorld (ESW) tracking tool:

Check Local Carrier: Once the status says “Arrived in Destination Country,” the package is often handed to a local partner. Look for a secondary tracking number in the details.
Wait for Customs: A status of “Customs Clearance” can persist for 24-48 hours; this is standard procedure for international goods.
Use Order Number: If the tracking number fails, try using the Order ID on the retailer’s specific tracking portal (e.g., tracking.eshopworld.com).

Customer Support for Shippers

If you can’t find your package using the eShopWorld tracking tool, their support team is available. You can reach out via the following channels:

Online Form: Submit inquiries via the Contact Support form on the ESW service portal.
Email: General inquiries can be sent to [email protected] (though order support is best via the form).
Retailer Support: For cancellations or product issues, contact the brand/retailer directly (e.g., Nike or VS support) as they manage the order.
Headquarters: Located at South Block, The Concourse Building, Airside Business Park, Swords, Dublin, Ireland.

Frequently Asked Questions (FAQs)

ESW acts as the merchant of record for international sales. This means you technically bought the item from ESW, who then purchased it from the brand to ship it to you.

In the United States, ESW typically hands packages over to the USPS or UPS for the final mile delivery to your address.

Usually, no. ESW calculates and collects duties at checkout (DDP). However, verify your order details to ensure “all duties and taxes paid” was selected.

Once an order is placed and processed by ESW, the address cannot be changed due to customs and security regulations. You may need to cancel and reorder.

Gaps in tracking are common during the international flight portion or customs clearance. If there is no update for more than 7 days, contact customer support.

Conclusion

eShopWorld Tracking provides the essential visibility needed to follow this complex global journey, giving you confidence that your package is moving safely from a foreign warehouse to your front door. Our eShopWorld tracking tool simplifies access to these vital logistics updates, linking the global transit data with local delivery milestones. Stay informed and secure. Enter your eShopWorld Tracking Number in our eShopWorld tracking tool now to see your current status!