Trying to track your American Eagle order right now? Our American Eagle Tracking tool helps you stay updated with clear, real-time shipment details as your apparel moves from the distribution center to your doorstep. You can easily follow your order’s complete journey in one place.

Our American Eagle Order Tracking tool lets you monitor your shipment from order processing to final delivery. Simply check your order confirmation email or enter your order number and email address below to view the latest status of your order instantly.

What is American Eagle Tracking?

American Eagle Tracking refers to the shipment monitoring service provided by American Eagle Outfitters for its AE and Aerie brands. Our American Eagle tracking guide provides crucial visibility for customers, allowing them to monitor the status of their clothing and accessories—whether shipped via Standard, Second Day, or Overnight service—using a specific Order Number and the Email Address used during checkout.

The system offers real-time updates on the fulfillment lifecycle, covering stages from “Order Placed” to “Shipped” and “Delivered.” It integrates with major carriers like FedEx, UPS, and USPS (via services like FedEx SmartPost or UPS SurePost) to provide granular location data.

American Eagle Tracking Number

To access your shipment data, you need the specific reference code associated with your purchase. Our American Eagle Tracking guide relies on these identifiers found in your confirmation email:

Order Number: The unique numeric code assigned to your transaction immediately after purchase.
Carrier Tracking Number: The specific ID (e.g., from FedEx, UPS, or USPS) generated once the item leaves the warehouse.

American Eagle Tracking Number Formats

Identifying the correct format is essential for tracking your package on carrier websites. American Eagle uses standard carrier formats once the item leaves their facility:

AE Order Number: Typically an 8 to 10-digit numeric string found in your order confirmation email.
UPS Format: An 18-character string starting with “1Z” (e.g., 1Z9999999999999999).
FedEx Format: Usually a 12-digit numeric code (e.g., 999999999999).
USPS Format: A 22-digit numeric string (e.g., 9400100000000000000000).

How to Use Our Tracking Tool?

We have made it simple to monitor your clothing delivery. Follow these steps to check your status:

Locate Order ID: Find your Order Number in the “Order Confirmation” email sent by AE or Aerie.
Enter Details: Type your Order Number and Email Address into the “Track Order” fields on ae.com.
Click “Track Order”: Hit the button to view your order history, carrier links, and estimated delivery date.

American Eagle Shipment Journey

As your package moves through the logistics network, the status updates to reflect its journey. Here is what the standard messages typically mean:

Status	What It Means
Order Placed	The system has successfully received your order and it is pending authorization.
Processing	The warehouse team is picking and packing your items; orders cannot be changed at this stage.
Shipped	The package has been handed to the carrier (FedEx/UPS/USPS) and is en route.
Partially Shipped	Some items have shipped while others are coming in a separate box from a different location.
Delivered	The shipment has been successfully dropped off at your shipping address.

About American Eagle Outfitters

American Eagle Outfitters (AEO) is a leading global specialty retailer offering high-quality, on-trend clothing, accessories, and personal care products at affordable prices. Founded in 1977 and headquartered in Pittsburgh, Pennsylvania, the company operates under its American Eagle and Aerie brands.

They are celebrated for their commitment to inclusivity, particularly through the Aerie “Real” campaign which promotes unretouched imagery and body positivity.

The company operates over 1,000 stores in the United States, Canada, Mexico, and Hong Kong, and ships to 81 countries worldwide. American Eagle is a pioneer in the denim industry, offering an extensive range of fits and sizes to suit every body type.

American Eagle Service Portfolio

Our guide supports the diverse range of shipping options American Eagle offers. We help you understand the services available for your fashion needs:

Standard Shipping: The most common option, delivering within 3 to 7 business days. Free for orders over a certain threshold (e.g., $75) or for Real Rewards members.
2nd Day Shipping: An expedited option that delivers by the end of the second business day. Orders must be placed before the daily cutoff (usually 1 PM EST) to ship same-day.
Overnight Shipping: The fastest domestic option for urgent fashion emergencies. Guarantees delivery the next business day if ordered before the cutoff time.
ShopRunner: A membership service offering free 2-day shipping on eligible orders. AEO is a partner merchant, allowing members to enjoy expedited delivery perks.
International Shipping: Connects global fans to AE and Aerie products. Shipping costs and timelines vary by country, with duties often calculated at checkout.

American Eagle Delivery Times

Delivery times shown in American Eagle Tracking results depend on the selected shipping method. Their network balances cost and speed:

Standard: Typically takes 3 to 7 business days (Monday-Friday, excluding holidays).
2nd Day: Arrives within 2 business days (orders placed after 1 PM EST ship the next day).
Overnight: Arrives the next business day (orders placed after 1 PM EST ship the next day).

American Eagle Service Coverage

American Eagle ships to customers across North America and globally. Our guide covers shipments moving through these primary regions:

United States: Ships to all 50 states, including P.O. Boxes and APO/FPO addresses via USPS.
Canada: Direct shipping available with duties often handled at checkout.
International: Ships to over 80 countries, though some product restrictions (like fragrances) apply.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a timing or data error. Try these fixes on the American Eagle tracking tool:

Split Shipments: If items are missing, check if your order was split into multiple packages with different tracking numbers.
Wait for Update: Carrier scanning can lag; wait 24-48 hours after receiving the “Shipped” email for data to appear.
Check Email: Ensure you are entering the exact email address used during checkout, especially for guest orders.

Customer Support for Shoppers

If you can’t find your package using the American Eagle Tracking tools, their support team is available. You can reach out via the following channels:

Phone: Call 1-800-807-3783 (7 AM to 1 AM EST) for immediate assistance.
Live Chat: Access the “Chat with Us” feature on the Help page for real-time digital support.
Email: Use the “Write Us” form on the website for non-urgent inquiries.
Real Rewards: Log in to your account to manage returns and view detailed order history.

Frequently Asked Questions (FAQs)

No, once an order is placed, it is processed immediately, meaning you cannot cancel or change the address or items; you must wait to return it.

To get your items to you faster, American Eagle may source products from different distribution centers or stores, resulting in split shipments.

Yes, shipments to P.O. Boxes and Military APO/FPO addresses are available and typically shipped via standard USPS service.

You can return items for a full refund within 30 days; after that, you may receive merchandise credit. Returns can be made in-store for free or by mail for a $5 fee.

Free standard shipping is available for Real Rewards members (Level 2+) or on orders exceeding a certain value (typically $75).

Conclusion

American Eagle Tracking provides the essential visibility needed to manage your expectations, ensuring you are ready to rock your new fit the moment it lands. Our American Eagle Tracking guide simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay stylish and informed. Enter your Order Number and Email in the American Eagle tracking tool now to see your current status!