Looking for the current status of your eTotal delivery? Our eTotal Tracking tool gives you real-time visibility as your cargo moves through eTotal’s global e-commerce and last-mile delivery operations.

Our eTotal tracking tool lets you easily follow your shipment every step of the way. Simply enter your Tracking Number to instantly view the latest status, current location, and estimated delivery schedule.

How to Use Our eTotal Tracking Tool?

We have made it simple to monitor your international shipments directly through this page. Follow these steps to check your cargo status using our eTotal tracking tool:

Locate Number: Find the Tracking Number on your e-commerce platform’s order details page or in the shipping confirmation email.
Enter in Our Tool: Type this unique alphanumeric code directly into the search field of our eTotal tracking tool located above.
Click “Track”: Hit the button to instantly retrieve the latest logistics status and current location of your freight.

eTotal Tracking Number

To access your shipment data, you need the specific reference code assigned to your freight. Our eTotal tracking tool relies on these standard identifiers used within their global network:

Tracking Number: The primary tracking ID, typically a long alphanumeric string generated uniquely for your e-commerce order.
Order Reference: The internal sales receipt number or order ID from the retailer (like AliExpress) is sometimes linked to the parcel in the global system.

Shipment Journey and Status Meanings

As your cargo moves through the logistics network, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean:

Status	What It Means
Pending / Shipment Created	The retailer has processed the electronic shipping data, but the parcel is awaiting physical collection.
In Transit	The package has been picked up and is moving through the eTotal logistics chain, likely between international hubs.
Customs Clearance	The shipment is undergoing mandatory border inspections either upon export from China or import to the destination.
Arrived at Destination Hub	The parcel has successfully cleared customs and reached the local delivery network in your country.
Out for Delivery	The package has been loaded onto a local delivery vehicle and will be handed over to you today.
Delivered	The shipment has been successfully handed over to the recipient or consignee.

About eTotal

eTotal, officially Shenzhen Qianhai Yida Cross-border E-Commerce Co., Ltd., was founded in 2015 as a wholly owned subsidiary of On Time International Group. It specializes in integrated cross-border e-commerce logistics, connecting Chinese manufacturers with global consumer markets.

The company provides end-to-end services, including first-mile pickup, air linehaul, warehousing, and last-mile international delivery. By integrating global postal and courier networks into one platform and leveraging technology-driven operations with multilingual support, eTotal delivers efficient, transparent, and cost-effective logistics solutions for online sellers.

eTotal Solution Service Portfolio

Our eTotal tracking tool supports eTotal’s diverse logistics solutions tailored for modern e-commerce businesses. Monitor shipments across these key commercial categories to stay updated on your freight:

First-Mile Collection: Rapid cargo collection services covering all regions of China, typically completed within 2 to 3 days.
Linehaul & Charter Services: Direct airline partnerships offering competitive pricing, stable transit space, and dedicated seasonal charters.
Integrated Warehousing: Professional inventory management, storage, order sorting, repackaging, and relabeling services.
Last-Mile Delivery: Flexible distribution channels utilizing global postal and express courier networks for final doorstep delivery.

eTotal Solution Service Coverage

eTotal operates a highly connected logistics network designed to facilitate worldwide cross-border trade. From Chinese manufacturing hubs to global destinations, our eTotal tracking tool covers shipments moving through this infrastructure:

China Operations: Extensive consolidation and warehousing facilities in major export hubs, including Shenzhen and Shanghai.
Global Network: Supported by On Time Group’s 50+ worldwide offices to facilitate rapid transit to North America, Europe, and Asia.
Platform Integrations: Direct system collaborations with major domestic and international e-commerce platforms to serve global buyers.

eTotal Solution Delivery Times

Delivery speeds vary based on the specific freight service and the geographical distance involved in the shipment. Our eTotal Solution tracking tool results will generally reflect these timelines, helping you plan your supply chain logistics:

Standard E-Commerce Parcel: Usually takes 3 to 7 Business Days for delivery, depending on the destination country and customs.
First-Mile Transit: Cargo collection and transit to the main export hub in China typically requires 2 to 3 Days.
Remote Areas: Deliveries to outer islands or remote geographic locations generally require an additional 2 to 3 Days.
Customs Processing: International shipments may experience standard delays of 1 to 3 days at borders for regulatory clearance.

Solving Common Tracking Issues

Tracking issues can arise from international transit delays or system lags, but they are usually easy to resolve. Try these troubleshooting steps on our eTotal Solution tracking tool to identify why your status might be missing:

“Tracking Not Found”: Allow 24 to 48 hours after your order ships for the package to be physically scanned at the eTotal collection facility.
Stuck at “In Transit”: International parcels may not receive daily updates while traveling on long-haul cargo flights or awaiting border clearance.
Invalid Number: Ensure you are entering the specific alphanumeric eTotal tracking sequence, not just the general store receipt number.
Customs Hold: If tracking pauses at a border, the shipment is likely awaiting duty payments or undergoing routine inspection by government agencies.

Contact Information

If you require direct assistance with your shipment or need to consult about logistics solutions, support is readily available. Use the detailed contact information below to reach the eTotal customer service team:

Phone: +86 020 83036431 or +86 020 83702521
Operating Hours: Monday to Sunday from 9:00 AM to 9:00 PM (except holidays).
Address: Helen Center 1101-1102, Shanghai Finance Street, Hongkou District, China.
Headquarters: Shenzhen Qianhai Yida Cross-border E-Commerce Co., Ltd.

Frequently Asked Questions (FAQs)

eTotal is a specialized cross-border e-commerce logistics provider and a subsidiary of the On Time Group, focusing on international parcel delivery and warehousing for platforms like AliExpress.

You can seamlessly track your package by entering your specific Tracking Number into our online tracking tool to get real-time status updates on your international delivery.

Yes. eTotal provides comprehensive tracking for cross-border shipments, allowing you to monitor your parcel from the warehouse in China all the way to its destination country.

If your tracking has stalled, it is likely because the parcel is in transit overseas or awaiting customs clearance. Updates usually resume once the package reaches the local delivery carrier in your country.

If your parcel is significantly delayed past the estimated delivery window, you should contact the online retailer you purchased from or reach out to eTotal’s customer service with your tracking number for an investigation.

Conclusion

eTotal Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our eTotal Solution tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Tracking Number in our eTotal Solution tracking tool now to confirm your delivery status!