Trying to track your Dawn Wing (now DPD Laser) parcel? Our Dawn Wing tracking tool gives you full visibility as your shipment moves from dispatch to final delivery through DPD Laser’s express logistics network. Our Dawn Wing tracking tool simplifies this process. Simply enter your Waybill Number or Reference Number to instantly access the current status, hub details, and estimated arrival time.

How to Use Our Dawn Wing Tracking Tool?

We have made it simple to monitor your shipments directly through this page. Follow these steps to check your status using our Dawn Wing tracking tool:

Locate Number: Find the Waybill Number or Tracking Reference in the SMS sent by DPD Laser/Dawn Wing or on the merchant’s shipping confirmation email.
Enter in Our Tool: Type this unique code directly into the search field of our Dawn Wing tracking tool located above.
Click “Track”: Hit the button to instantly retrieve the latest logistics status and current shipment location.

Dawn Wing Tracking Number

To access your shipment data, you need the specific reference code assigned to your package. Our Dawn Wing tracking tool relies on these standard identifiers used in their network:

Waybill Number: The primary tracking ID, typically an alphanumeric code (e.g., LA123456789ZA) or a numeric string found on the shipping label.
Customer Reference: In some cases, e-commerce merchants may link their internal Order Number to the DPD system for tracking.

Shipment Journey and Status Meanings

As your package moves through the DPD Laser network, the status updates to reflect its journey. Here is what the standard statuses typically mean:

Status	What It Means
Data Received	The sender has booked the collection, but the parcel has not yet been physically picked up by the courier.
Collected / In Transit	The parcel has been picked up and is moving through the network, likely between major hubs (e.g., JHB to CPT).
Arrived at Hub	The shipment has reached the local delivery depot nearest to your address and is being sorted.
Out for Delivery	The driver has loaded your package onto the vehicle and is on the way to your address today.
Delivered	The shipment has been successfully handed over to the receiver and a Proof of Delivery (POD) is available.
Exception / Held	There is an issue preventing delivery, such as an incorrect address, receiver not home, or customs delay.

About Dawn Wing (DPD Laser)

Dawn Wing was founded in 1989 as a leading South African express courier known for time-definite delivery and high service standards. It later merged with DPDgroup and Laser Group to form DPD Laser Express Logistics, combining global expertise with strong local operations.

Today, DPD Laser employs 1,500+ staff and operates over 1,100 vehicles, strengthened by the acquisition of Fast + Furious. The company delivers advanced B2B and B2C solutions, including e-commerce logistics, cold-chain storage, and returns management, with connectivity to more than 200 countries worldwide.

Dawn Wing Service Portfolio

Our Dawn Wing tracking tool supports DPD Laser’s diverse logistics solutions for businesses and individuals. Monitor shipments across these key categories to stay updated on express parcels, international freight, and specialized healthcare deliveries.

Domestic Express: Options include Overnight Express (delivery by 11:00 AM next day), Same Day, and Economy road freight for larger items.
International: Global shipping solutions for documents and non-documents to over 200 countries via the DPDgroup network.
Healthcare Logistics: Specialized cold-chain and compliant transport for pathology, medication, and sensitive medical devices.
eCommerce Solutions: Tailored services for online retailers, including dedicated returns management and warehousing.

Dawn Wing Service Coverage

DPD Laser operates a robust network connecting major South African metros with regional towns. From the economic hub of Gauteng to the coastal cities, our Dawn Wing tracking tool covers shipments moving through this extensive infrastructure.

National Network: Strong presence with over 15 depots and 700+ employees covering Johannesburg, Cape Town, Durban, and other major centers.
Regional Areas: Deliveries to outlying or remote areas are handled via specific routes, often requiring an extra 24-48 hours.
International: Seamless connectivity to Europe, Asia, and the Americas through the global DPD network.

Dawn Wing Delivery Times

Delivery speeds vary based on the service selected and the destination distance. Our Dawn Wing tracking tool results will generally reflect these timelines, helping you plan your availability.

Overnight Express: Delivered by 11:00 AM the next business day to major centers.
Economy Freight: Typically 2-3 Business Days for major routes, extending to 3-5 days for remote areas.
Same Day: Delivered within hours on the same day, strictly for local, pre-booked urgent shipments.
International: 3-7 Business Days depending on the destination and customs clearance processes.

Solving Common Tracking Issues

Tracking issues can arise from system delays or missing scans, but are usually easy to resolve. Try these troubleshooting steps on our Dawn Wing tracking tool to identify why your status might be missing or delayed.

“Record Not Found”: Wait 2-4 hours after receiving the waybill number. The system often needs a physical scan at the origin hub to activate the tracking.
Stuck at “In Transit”: If moving to a remote area, scans may be less frequent. Allow an extra 24 hours for updates between major hubs.
Missed Delivery: If the status says “Consignee Unavailable,” the driver tried to deliver. Check your door for a card or contact support to reschedule.
Customs Hold: For international shipments, a “Held” status often means customs requires an invoice or ID number from you.

Contact Information

If you require direct assistance with your shipment or need to verify a delivery address, support is readily available. Use the detailed contact information below to reach the DPD Laser team for prompt assistance.

Customer Service

Phone: 010 600 2323 (National Call Centre)
Alternative Phone: 0861 223 224 (Legacy Dawn Wing line)
Email: [email protected]
Address: 107 Andre Greyvenstein Avenue, Isando, Johannesburg, 1600.
Cape Town Office: Level 2, Dean Street Arcade, Dean Street, Newlands, 7700.

Frequently Asked Questions (FAQs)

Yes. Dawn Wing has rebranded and fully integrated into DPD Laser Express Logistics. You may still see the Dawn Wing name on older branding, but they are the same company.

Standard deliveries are Monday to Friday. Saturday delivery is available as a specialized service if selected by the sender, usually for an additional fee.

Standard business deliveries occur between 08:00 AM and 5:00 PM. “Out for Delivery” means it will arrive that day, but a specific hour is rarely guaranteed unless a premium timed service was booked.

Yes, but you must contact the call center (010 600 2323) immediately. Address changes may cause a 24-hour delay as the parcel may need to be rerouted to a different depot.

This means the sender has created the electronic label, but DPD Laser has not yet collected the physical parcel. Tracking will update once the driver picks it up.

Conclusion

Dawn Wing Tracking ensures you are always connected to your shipment, providing peace of mind whether you are shipping locally or internationally. Our tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Waybill Number in our Dawn Wing tracking tool now to confirm your delivery status!