Cubyn Tracking

Trying to track your Cubyn delivery? Our Cubyn tracking tool helps you stay updated with real-time visibility as your package moves through Cubyn’s multi-carrier delivery network. Our Cubyn tracking tool lets you easily follow your shipment every step of the way. Simply enter your Cubyn Tracking Number to instantly view the latest status, verify carrier assignment, or confirm successful delivery.

What is Cubyn Tracking?

Cubyn Tracking is a digital tracking service that provides real-time updates for orders handled through the Cubyn fulfillment network. It tracks shipments from warehouse processing to final delivery, keeping both merchants and customers informed at every key stage. By entering your Tracking Number in our tracking tool, users can view standardized status updates across different carriers, estimate delivery times, and manage deliveries or returns with ease.

Cubyn Tracking Number

To access your shipment data, you need the specific reference code associated with your parcel. Our Cubyn tracking tool relies on these standard identifiers used in their network:

  • Cubyn ID: A proprietary code generated by Cubyn, typically starting with CUB followed by a string of alphanumeric characters (e.g., CUB123456789).
  • Carrier Reference: Occasionally, the merchant may provide the final carrier’s tracking number directly (e.g., a Colissimo number starting with 6A or 6M).
Cubyn Tracking

Cubyn Tracking Number Formats

Identifying the correct format is essential for getting accurate results with our tracking tool. Cubyn tracking numbers typically follow specific patterns:

  • Standard Format: Starts with CUB followed by 8 to 12 digits/letters (e.g., CUBXR785421).
  • Partner Formats: May appear as standard 13-character UPU codes (e.g., EE123456789FR) if the item is handed to a postal partner.

How to Use Our Cubyn Tracking Tool?

We have made it simple to monitor your e-commerce shipments directly through this page. Follow these steps to check your status using our tracking tool:

  1. Locate Number: Find the Tracking Number in your order confirmation email, SMS notification, or the merchant’s customer portal.
  2. Enter in Our Tool: Type this unique code (e.g., CUB123456…) directly into the search field of our tracking tool located above.
  3. Click “Track”: Hit the button to instantly retrieve the latest logistics status, warehouse dispatch times, and delivery estimates.

Shipment Journey and Status Meanings

As your package moves through the Cubyn network, the status updates to reflect its journey. Here is what the standard statuses typically mean:

StatusWhat It Means
Order CreatedThe merchant has sent the order details to Cubyn, but processing has not yet started.
In PreparationCubyn warehouse staff are picking and packing your items at the fulfillment center.
Handed over to CarrierThe package has been packed, labeled, and physically given to the transport partner (e.g., Colissimo).
In TransitThe shipment is moving through the carrier’s network towards the destination city.
Out for DeliveryThe package is in the courier’s vehicle and will be delivered to your address today.
DeliveredThe shipment has been successfully handed over to the recipient or placed in the mailbox.

About Cubyn

Founded in Paris in 2014, Cubyn has rapidly evolved from a first-mile logistics startup into a comprehensive fulfillment powerhouse for the European market. The company was built on the premise that high-quality logistics shouldn’t be exclusive to e-commerce giants. By leveraging proprietary technology and a vast network of carrier partners, Cubyn allows independent merchants to offer “Prime-like” delivery experiences, including next-day delivery and seamless returns, at competitive rates.

Headquartered in France with a growing international presence, Cubyn operates highly automated warehouses where data drives every decision. Their algorithms select the best carrier for each specific package based on destination, size, and urgency, ensuring optimal performance. This “carrier-agnostic” model, combined with a strong focus on customer satisfaction and sustainability, has positioned Cubyn as a key player in the European logistics landscape, supporting thousands of e-merchants across the continent.

Service Portfolio

Our tracking tool supports the diverse range of logistics solutions Cubyn offers. We help you monitor shipments across these key service categories:

  • Cubyn Fulfillment: Complete logistics outsourcing. Stores products in Cubyn warehouses, manages inventory, and handles pick-and-pack operations for fast dispatch.
  • Cubyn Standard: Cost-effective delivery. Reliable shipping service for non-urgent parcels, utilizing a network of partner carriers to ensure broad coverage.
  • Cubyn Express: Fast premium shipping. Guarantees rapid transit times (often next-day) for urgent e-commerce orders within supported European regions.
  • Cubyn Returns: Reverse logistics solution. A streamlined process allowing customers to easily generate return labels and send items back to the warehouse.
  • International Delivery: Cross-border shipping. Connects European merchants to global customers through partnerships with major international logistics providers.

Delivery Times

Delivery times shown in Cubyn Tracking results depend on the service level selected by the merchant. The network aims for speed:

  • France (Standard): Typically takes 2 to 3 business days via partners like Colissimo.
  • France (Express): Usually delivered within 24 hours (Next Day) for orders placed before the cutoff time.
  • Europe: Deliveries to countries like Spain, Italy, or Germany generally take 3 to 5 business days.
  • International: Timelines vary significantly but generally range from 5 to 10 business days.

Service Coverage

Cubyn operates a robust network centered in France but expanding rapidly. Our tracking tool covers shipments moving through these primary regions:

  • Europe: Strong presence in France, Spain, Portugal, Italy, and the UK, with dedicated fulfillment capabilities.
  • Global: Capable of shipping to over 200 countries worldwide through their partner carrier network.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually a data sync delay or a handover issue. Try these fixes on our tracking tool:

  • Check Prefix: Ensure your number starts with CUB if it is a direct Cubyn ID. If it doesn’t work, try the carrier tracking number if provided.
  • Wait for Handover: “Order Created” means the label is ready, but tracking won’t update until the carrier scans it at the warehouse exit.
  • Carrier Site: If the package is with a partner (e.g., Chronopost), try tracking the number on their specific website for more granular detail.

Customer Support

If you can’t find your shipment using our Cubyn tracking tool, support is available. You can reach out via the following channels:

  • Help Center: Visit the website for FAQs and troubleshooting guides.
  • Merchant Contact: As a recipient, your primary contact should be the merchant you bought from; they have direct access to Cubyn support.
  • Email: Merchants can contact [email protected] for operational issues.
  • Chat: Available for merchants via the Cubyn dashboard.

Frequently Asked Questions (FAQs)

Cubyn is a logistics aggregator. They do not have their own delivery trucks; instead, they hand your package to partners like Colissimo, Chronopost, UPS, or local couriers for the final delivery.

If you just received the number, wait 24 hours. The tracking only activates once the package has been physically picked up from the Cubyn warehouse by the carrier.

Once the order status is “In Preparation” or “Shipped,” the address cannot be changed. You must contact the merchant immediately before the order is processed.

Since Cubyn uses standard carriers, they will follow their usual procedure: leave a notice, attempt redelivery the next day, or drop the package at a nearby pickup point.

Cubyn’s main fulfillment centers are located in France (near Paris) and Spain, allowing them to cover the majority of the European market efficiently.

Conclusion

Cubyn Tracking is the window into this efficient network, offering the transparency needed to ensure that every order, whether it’s a small accessory or a large parcel, reaches its destination on time. Our tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey through the Cubyn network. Stay informed and connected. Enter your Tracking Number in our tool now to confirm your delivery status!