Stop wondering where your TQL shipment is. Our TQL tracking tool lets you see its exact status as it moves across North America, leveraging a massive network of over 110,000 carriers. We provide immediate clarity for your logistics.

Whether it’s a Full Truckload (FTL) consignment, a Less-Than-Truckload (LTL) pallet, or an intermodal container, you can follow its full journey. Just enter your TQL Tracking number (PRO, PO, or Shipment ID) into the tracking field to see its current status.

What is TQL Tracking?

TQL Tracking refers to the process of monitoring freight shipments managed by Total Quality Logistics (TQL), the second-largest freight brokerage in North America. Our tracking tool provides crucial visibility into their vast network, allowing you to follow your cargo’s journey from pickup to final delivery. By using a unique identifier like a PRO Number, PO Number, or TQL TRAX ID, customers can check their shipment status 24/7/365, ensuring transparency for complex supply chains.

Your Key Identifiers for TQL Tracking

To check the status of your shipment, you need the unique identifier provided when the load was tendered. Our tracking tool is designed to accept the primary identifiers used by TQL and its “TQL TRAX” platform:

TQL Tracking Number / Shipment ID: This is the primary code assigned by TQL to identify a specific load within their system. It is often used for direct inquiries via the TQL TRAX portal.
PRO Number: For Less-Than-Truckload (LTL) shipments, the standard PRO number assigned by the specific carrier (e.g., Old Dominion, XPO) is linked to the TQL shipment and can be used for tracking.
Purchase Order (PO) Number: Many shippers track their loads using their own internal PO Number (e.g., 27129517), which TQL references on all documentation.
Order ID: Similar to a PO, this is another customer-generated reference that can be used to locate a shipment.

TQL Tracking Number Formats

Because TQL is a brokerage working with thousands of carriers, tracking number formats can vary. However, TQL’s own references follow consistent patterns:

TQL PO Number: Typically an 8-digit numerical code (e.g., 27129517 or 31143051) found on the Driver/Carrier Information Sheet.
PRO Number: Varies by the underlying carrier but is usually a 9 to 11-digit sequence standard in the LTL industry.

How to Use Our Tracking Tool for TQL Shipments?

Our TQL tracking tool provides a single, simple interface to access your TQL tracking data directly from their logistics network.

Find Your Reference: First, locate the unique TQL Tracking Number, PO Number, or PRO Number from your Rate Confirmation, Bill of Lading, or email from your Account Executive.
Enter the Number: Next, paste or type that code accurately into the tracking section located on this page.
Click “Track”: Finally, click the “Track” button to initiate the search.
View Your Updates: You will instantly see the live status, location history, and any “check calls” or automated updates for your freight.

Your Shipment’s Journey: Guide to Status Updates

As your freight moves through the TQL network, its status will update to reflect its current location and processing stage. This guide helps you understand what each specific status message means.

Status	What It Means
Tendered / Booked	The shipment details have been received and a carrier has been assigned to the load.
Dispatched	The driver has received the load information and is en route to the pickup location.
At Pickup / Loading	The truck has arrived at the shipper’s facility and is loading the freight.
In Transit	The cargo has been loaded and is moving towards the destination. You may see check call updates here.
At Delivery / Unloading	The truck has arrived at the receiver’s facility for unloading.
Delivered	The shipment has been successfully offloaded, and the proof of delivery (POD) is often available.
Exception	There is a delay or issue (e.g., weather, breakdown) affecting the timeline.

About TQL (Total Quality Logistics)

Total Quality Logistics (TQL) is a logistics powerhouse founded in 1997 in Cincinnati, Ohio. It started when a former produce buyer, frustrated by the lack of service in the industry, decided to create a brokerage built on integrity and 24/7/365 availability. Today, TQL is the second-largest freight brokerage in North America, employing over 9,000 people and moving more than 3.6 million loads annually.

The company operates a massive network of 60+ offices across 25+ states, connecting shippers with a network of over 110,000 carriers. TQL is recognized for its “customer-first” culture, consistently earning “Great Place to Work” certifications and industry awards like “Top Food Chain Provider.” Their success is driven by a combination of high-touch service—promising that you can always reach a live person—and industry-leading technology like TQL TRAX.

TQL’s Service Portfolio

TQL offers a comprehensive suite of multimodal logistics solutions designed to minimize supply chain disruptions. Their portfolio spans from standard road freight to complex global shipping.

Over-The-Road (OTR): Includes Full Truckload (FTL) for large shipments and Less Than Truckload (LTL) for smaller pallets, leveraging the largest capacity network for road freight.
Intermodal: Efficient rail and road transport combinations for cost-effective long-distance hauls.
Global Services: Comprehensive Air and Ocean freight forwarding, along with Drayage and Customs Brokerage for international trade.
Specialized Services: Tailored solutions including Drop Trailer, Heavy Haul, Warehousing, and Hazmat transport for complex needs.
Cross-Border: Expert management of freight moving into Canada and Mexico.

TQL Delivery Times

Delivery times for TQL shipments depend heavily on the mode of transport and the specific route.

FTL (Full Truckload): The fastest ground option, as the truck goes directly from pickup to delivery. Transit times are determined by distance and driver hours (e.g., 1-2 days for regional, 3-5 days for cross-country).
LTL (Less Than Truckload): Typically takes longer than FTL due to stops at terminals. Regional shipments take 1-2 days, while coast-to-coast can take 4-7 days.
Intermodal: Slower than truckload but cost-effective, often adding 1-2 days to standard truck transit times.

TQL Service Coverage

TQL operates a ubiquitous network across North America and beyond.

North America: Extensive coverage across the United States, Canada, and Mexico, supported by 60+ offices nationwide.
Carrier Network: Access to 110,000+ carriers, ensuring capacity even in tight markets.
Global: Capable of managing freight to and from any global destination via their Air and Ocean divisions.

Solving Common Tracking Issues

Occasionally, you might encounter a delay in updates or an issue with your tracking status. Here are some common solutions.

Check the Reference: If your PO number isn’t working, try tracking with the TQL Load Number provided on the rate confirmation.
“Tendered” Only: If the status stays on “Tendered,” the carrier has accepted the load but hasn’t sent a driver yet. Contact your Account Executive (LAE).
LTL Delays: LTL tracking updates rely on the carrier’s terminal scans. There may be gaps in tracking while the freight is on a linehaul trailer between hubs.

Customer Support for Shippers

TQL is famous for its 24/7/365 service. If you have an issue, you can reach a live person at any time.

Main Hotline: 1-800-580-3101 (Available 24/7).
Customer Service: Call the main line and select Option 2, or email [email protected].
Carrier Support: Call the main line and select Option 1, or email [email protected].
TQL TRAX: Log in to the TQL TRAX portal to view documents, pay invoices, and track loads online.

Frequently Asked Questions (FAQs)

TQL (Total Quality Logistics) is the second-largest freight brokerage in North America, connecting shippers with a network of over 110,000 carriers.

It is often an 8-digit PO Number (e.g., 27129517) or a TQL Shipment ID.

Yes, TQL TRAX is a complimentary web-based portal and mobile app for customers to track loads and manage documents.

Yes, TQL operates 24 hours a day, 7 days a week, 365 days a year.

Conclusion

TQL provides a relentless, service-driven logistics solution for North America, backing every shipment with 24/7 support and massive capacity. TQL Tracking offers the essential visibility needed to monitor your freight, from urgent FTL loads to complex global shipments.

Our TQL tracking tool simplifies this process, giving you a clear, consolidated view of your shipment’s journey via the TQL TRAX network. Stay informed every step of the way. Enter your PO or PRO Number in our TQL tracking tool now to see your current shipment status!