Priority Couriers Tracking

Our Priority Couriers tracking guide simplifies the monitoring process for these critical local and regional shipments. Because The Priority Company serves specialized B2B clients, their tracking system is primarily accessed through a secure online portal designed for account holders. Our guide helps you navigate this system, explaining how to use your client login to view real-time status updates, access Proof of Delivery (POD) photos, and communicate directly with the dispatch team managing your route.

What is Priority Couriers Tracking?

Priority Couriers Tracking refers to the shipment visibility capabilities provided through The Priority Company’s online ordering platform. This system is designed to give registered businesses complete transparency over their logistics, bridging the gap between the dispatch office on Philips Highway and your receiving dock. It allows users to place orders, track drivers in real-time, and view historical data without needing to pick up the phone.

The system offers detailed event updates such as “Order Received,” “Driver Assigned,” “Picked Up,” and “Delivered.” By logging into the Online Ordering portal, users can access granular data including the specific time a package was signed for and digital images of the delivery location. This level of detail is particularly vital for the medical and industrial sectors in Jacksonville, where chain-of-custody and precise timing are often legally required.

Priority Couriers Tracking Number

To access your shipment data, you generally need to be a registered client with an active account. Once set up, you can track using these reference codes:

• Order ID: A unique numeric or alphanumeric reference number generated by the system when you place a delivery request.
• Reference Number: A custom internal number (like a PO Number or Patient ID) that you assign to the shipment for your own records.

Priority Couriers Tracking Number Formats

Identifying the correct format is essential for accurate tracking. Priority Couriers tracking numbers typically follow specific patterns used by their dispatch software:

• Order ID: Often a sequential numeric string assigned by the dispatch system at the time of booking.
• Client Account Number: Your unique business ID used to log in to the portal and view all active shipments.

How to Track Your Shipment?

Tracking with Priority Couriers is primarily done through their client portal or by phone. Follow these steps to monitor your delivery:

1. Access Portal: Visit and click on the “Order Online” or “Place or Track an Order Online” link.
2. Log In: Enter your username and password provided by the Priority Couriers customer service team.
3. View Status: Navigate to the “Active Orders” or “Tracking” section to see the real-time status of your driver.

Shipment Journey and Status Meanings

As your package moves through the North Florida network, the status updates to reflect its journey. Here is what the standard messages typically mean:

About Priority Couriers (The Priority Company)

The Priority Company, widely known as Priority Couriers, is Jacksonville’s largest and most versatile courier service. Located on Philips Highway, they have consolidated warehousing and courier services into one tightly knit organization to serve the diverse needs of the North Florida market. Their philosophy is simple: “If you need to get it there, we get it there,” a promise backed by a fleet that ranges from small cars for documents to 16-foot box trucks for heavy freight.

The company distinguishes itself through its “Hot Shot” and “Same Day” capabilities, offering rapid response times that national carriers cannot match. Whether it’s a critical machine part needed to keep a factory running or a scheduled mail run for a law firm, Priority Couriers provides a personalized touch with clean, professional drivers. They also operate over 100,000 square feet of warehousing space, including climate-controlled areas, allowing them to act as a full-service logistics partner for local businesses.

Service Portfolio

Our guide supports the diverse range of logistics solutions Priority Couriers offers. We help you understand the services handling your package:

• Hot Shot Delivery: Immediate, direct delivery service. The fastest option available for urgent shipments that needed to be there “yesterday”.
• Same Day / Next Day: Flexible delivery speeds. Reliable courier options for non-critical but time-sensitive business deliveries within the region.
• LTL & FTL Freight: Heavy cargo transport. Utilizes box trucks and freight vehicles to move pallets and large equipment that won’t fit in a car.
• Warehousing: Storage and distribution solutions. Offers 100,000+ sq. ft. of space, including climate-controlled storage for sensitive goods.
• Scheduled Mail Runs: Routine inter-office delivery. Daily or weekly scheduled routes for banks, law firms, and businesses requiring consistent document transfer.

Delivery Times

Delivery times depend on the urgency of the service requested. The network is optimized for the Jacksonville metro area:

• Hot Shot: Immediate pickup and direct drive, often delivered within minutes or hours depending on distance.
• Same Day: Delivered by the end of the business day if booked by the morning cutoff.
• Operating Hours: Dispatch and delivery services are available 24 hours a day, 7 days a week, 365 days a year.

Service Coverage

Priority Couriers operates a focused regional network. Our guide covers shipments moving through these primary regions:

• North Florida: Primary coverage area including Jacksonville, St. Augustine, and surrounding counties.
• Regional: Capabilities to handle distribution and freight throughout the surrounding areas of Jacksonville.

Solving Common Tracking Issues

If you cannot find your shipment, it is usually an access issue. Try these fixes:

• Register for Access: You cannot track online without an account. Call (904) 733-0030 to sign up and get login credentials.
• Call Dispatch: For immediate updates on a Hot Shot order, calling the dispatch team is often faster than checking the portal.
• Check Reference: Ensure you provided the correct PO Number or Reference ID when booking, as this is how you will search for the order later.

Customer Support for Shippers

If you can’t find your package or need to set up an account, the Priority Couriers support team is available. You can reach out via the following channels:

• Phone: Call (904) 733-0030 for 24/7 customer service and dispatch.
• Address: Headquarters located at 4344 Philips Highway, Jacksonville, FL 32207.
• Website: Visit to access the “Contact Us” form or client portal.
• Email: Use the contact form on their website for non-urgent quote requests or billing inquiries.

Frequently Asked Questions (FAQs)

Conclusion

Priority Couriers Tracking provides the visibility and control needed to manage these high-stakes deliveries, giving you peace of mind whether you are shipping a single envelope or a truckload of freight. Our guide simplifies access to these vital updates. Stay informed and organized. Log in to the Priority Couriers portal or call dispatch today to confirm your delivery status!