Wondering where your Loggi shipment is? Our tool gives live updates as your parcel moves across Loggi’s technology-powered delivery network serving cities and regions throughout Brazil. Our Loggi tracking tool lets you easily follow your shipment every step of the way. Enter your Tracking Number (Código de Rastreio) to instantly see the latest status, monitor your package’s current location, and check the expected delivery schedule.

How to Use Our Loggi Tracking Tool?

We have made it simple to monitor your domestic Brazilian e-commerce orders and express deliveries directly through this page. Follow these steps to check your cargo status using our Loggi tracking tool:

Locate Number: Find your tracking reference code on your shipping confirmation email, the merchant’s online order dashboard, or the digital invoice (Nota Fiscal) provided by the seller.
Enter in Our Tool: Type this unique alphanumeric sequence directly into the search field of our Loggi tracking tool located above.
Click “Track”: Hit the button to instantly retrieve the real-time logistics status and current transit location of your delivery.

Loggi Tracking Number

To access your shipment data, you need the specific reference code assigned to your parcel. Because Loggi integrates deeply with thousands of online retailers, you can typically find your Tracking Number in the following places:

Merchant Confirmation Email: Sent to you by the e-commerce retailer (e.g., Mercado Livre, Amazon, or local Brazilian online stores) when your order is officially dispatched.
SMS / WhatsApp Notification: Loggi frequently utilizes automated SMS or WhatsApp messages to update receivers; these messages often contain a direct tracking code or link.
Loggi App / Website: If you have an account, your active shipments are tracked automatically. However, for universal tracking, you must extract the specific shipment code.

Loggi Tracking Number Formats

Our Loggi tracking tool relies on the specific identifiers generated by the Loggi transport management system. The formats generally look like this:

Standard Loggi Format: Often an alphanumeric sequence beginning with the prefix LOG or LGI followed by a series of numbers and letters (e.g., LOG123456789 or LGI-12345678910BR).
Note: If your tracking code contains a prefix like “LGI-“, you may occasionally need to enter only the digits following the hyphen depending on the specific e-commerce integration, though our universal tool is designed to recognize standard Loggi formats.

Shipment Journey and Status Meanings

As your parcel moves through the vast Brazilian logistics network and is handed off to local couriers, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean (including the original Portuguese terms):

Status	What It Means
Pedido Criado / Preparando envio	The e-commerce merchant has packed your order and requested a Loggi collection, or the electronic data has been received.
Recebido pela Loggi / No centro de distribuição	The parcel has been successfully collected and received at a primary Loggi cross-docking facility or sorting hub.
Em Trânsito / Transferência	The shipment is actively moving via road or air transport between regional Loggi distribution centers across Brazil.
Em Rota de Entrega	The package has reached the local delivery depot, has been assigned to an independent courier, and is out for final delivery today.
Tentativa de Entrega / Destinatário Ausente	The courier attempted delivery, but the recipient was not present at the address. A new attempt will usually be scheduled.
Entregue	The shipment has been successfully handed over to the receiver, and a Proof of Delivery is officially recorded on the courier’s app.

About Loggi

Founded in 2013 by Fabien Mendez, Arthur Debert, and Eduardo Wexler, Loggi was created to address inefficiencies in Brazilian logistics. By using a software-first approach, the company optimized parcel and freight delivery with real-time tracking and faster transit times compared to traditional models.

Achieving Unicorn status in 2019 with investments from SoftBank and Microsoft, Loggi combines automated cross-docking facilities with a large gig-economy fleet. This enables affordable same-day and next-day deliveries across Brazil’s most congested cities.

Loggi Service Portfolio

Our Loggi tracking tool supports the diverse supply chain solutions provided by Loggi. Monitor shipments across these key commercial categories:

E-Commerce Delivery: The core service designed for online retailers, offering scalable, highly trackable next-day and standard nationwide delivery.
Courier Services (Corporate): Instant, reliable on-demand document and small parcel deliveries for corporate offices, law firms, and local businesses.
Loggi Presto (Food & Local Delivery): Rapid, hyper-local logistics tailored for restaurants and merchants needing instant delivery of perishable goods or urgent retail items to nearby customers.
Logistics as a Service (LaaS): Advanced API integrations allowing large enterprise clients to plug directly into Loggi’s vast routing and courier allocation network.

Loggi Service Coverage

Loggi operates a highly connected logistics network explicitly designed to conquer the vast and complex geography of Brazil. Our Loggi tracking tool covers shipments moving through this massive infrastructure:

National Reach: Loggi connects all regions of Brazil, delivering to thousands of municipalities, from major metropolitan coastal cities to remote areas like Manaus in the Amazon.
Major Urban Hubs: Extremely dense operational networks in mega-cities like São Paulo and Rio de Janeiro, where same-day motorcycle couriers dominate the last-mile delivery.
Cross-Docking Network: Strategic automated sorting hubs located across the country that rapidly receive, sort, and dispatch line-haul freight without holding inventory.

Loggi Delivery Times

Delivery speeds are entirely dependent on the geographical distance between the origin and destination, as well as the specific service tier selected by the retailer. Our Loggi tracking tool results will generally reflect these timelines:

Same-Day / On-Demand: Local courier services and food deliveries within major cities are often completed within Hours.
Metropolitan E-Commerce (e.g., São Paulo): Next-day delivery is the standard for e-commerce orders fulfilled within major urban centers (1 Business Day).
Interstate Capital Cities: Transit between major regional capitals generally requires 2 to 4 Business Days.
Remote Regions: Deliveries to distant northern or interior states can take 5 to 12 Business Days, depending on road and air freight schedules.

Solving Common Tracking Issues

Tracking domestic parcels across Brazil’s complex geography and gig-economy delivery networks can sometimes cause confusion. Try these troubleshooting steps on our Loggi tracking tool to identify why your status might be missing:

“Record Not Found”: If you recently bought an item online, tracking will not go live until the store physically hands the package over to the Loggi courier and it is scanned into the system.
Stuck on “Em Trânsito”: For long-distance deliveries across Brazil, a package may be on a truck for several days without an interim scan. This is normal until it reaches the destination state’s sorting hub.
Missed Delivery (Ausente): If you are not home, Loggi couriers typically make multiple attempts on subsequent business days. Ensure your phone is nearby, as couriers frequently call or text if they have trouble locating the address.
Incorrect Number Format: Ensure you enter the exact alphanumeric tracking sequence without any extra spaces.

Contact Information

If you require direct assistance with your shipment, need to report a missing package, or want to update delivery instructions, support is readily available. Use the detailed contact information below to reach the Loggi team:

Headquarters Address: São Paulo, SP, Brazil (Primary Operations Center).
Phone (General Support): +55 11 4020-1460
Support Method: Loggi operates a highly digitized support system. Users are strongly encouraged to log into their Loggi account or use the Help Center (Central de Ajuda) to open a support ticket regarding a specific delivery.

Frequently Asked Questions (FAQs)

Loggi is a major Brazilian technology and logistics company that provides fast, reliable nationwide delivery services by connecting businesses and e-commerce platforms with a vast network of independent couriers.

Depending on the specific e-commerce retailer and the service requested, Loggi frequently utilizes its independent courier network to execute deliveries on Saturdays, particularly in major metropolitan areas.

This translates to “On Delivery Route.” It means your package has arrived at your local depot, has been handed to a courier (often on a motorcycle or in a van), and will be delivered to your address by the end of the day.

If the recipient is absent, the courier logs the failed attempt. Loggi will typically automatically schedule another delivery attempt for the following business day.

You can seamlessly monitor your parcel’s progress by entering your unique Loggi tracking number (often starting with LOG or LGI) into our online tracking tool for real-time status and location updates.

Conclusion

Loggi Tracking provides the essential visibility needed to manage your domestic Brazilian e-commerce deliveries effectively and with absolute confidence. Our Loggi tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey—whether it is speeding across São Paulo via motorcycle courier or traveling the long-haul routes to the Amazon. Enter your Tracking Number in our Loggi tracking tool now to confirm your delivery status!