Curious where your TCC parcel is right now? Our tracking tool offers live visibility as your shipment progresses through TCC’s well-established freight and e-commerce distribution infrastructure headquartered in Medellín.

Our TCC tracking tool makes monitoring simple and efficient. Just enter your Tracking Number to instantly check the latest status, confirm the current transit point, or review the expected delivery timeframe.

How to Use Our TCC Tracking Tool?

We have made it simple to monitor your Colombian domestic and international shipments directly through this page. Follow these steps to check your parcel status using our TCC tracking tool:

Locate Number: Find the Tracking Number (Número de Guía) on your shipping receipt, invoice, or the confirmation email provided by the sender.
Enter in Our Tool: Type this unique alphanumeric code directly into the search field of our tracking tool located above.
Click “Track”: Hit the button to instantly retrieve the latest logistics status and current location of your delivery.

TCC Tracking Number

To access your shipment data, you need the specific reference code assigned to your parcel. Our tracking tool relies on these standard identifiers used within their logistics network:

Guía / Tracking Number: The primary tracking sequence, known locally as a “número de guía,” generated when your parcel is processed at a TCC branch.
Transport Document Number: For massive cargo and B2B freight, a specific transport document reference is used to monitor the movement of heavy commercial shipments.

Shipment Journey and Status Meanings

As your parcel moves through the Colombian logistics network, the status updates to reflect its journey. Here is what the standard tracking statuses typically mean:

Status	What It Means
Recibido (Data Received)	The shipper has generated the label, and TCC is awaiting the physical drop-off or collection of the package.
En Tránsito (In Transit)	The parcel has been successfully picked up and is actively moving between regional sorting hubs across Colombia.
En Centro de Distribución	The shipment has safely reached the local TCC distribution center closest to the final delivery destination.
En Reparto (Out for Delivery)	The package has been loaded onto a local delivery vehicle and is scheduled to be dropped off at your address today.
Entregado (Delivered)	The shipment has been successfully handed over to the receiver, and a Proof of Delivery is recorded in the system.
Novedad (Delivery Exception)	Delivery was attempted but failed (e.g., incorrect address or recipient unavailable), and the package requires rescheduling.

About TCC

Transportadora Comercial Colombia S.A.S. (TCC) is a leading Colombian logistics and transportation company founded in 1968. Headquartered in Medellín, it operates a nationwide distribution network, transporting parcels, e-commerce shipments, and industrial freight across Colombia.

Beyond delivery services, TCC provides integrated logistics solutions, including warehousing, inventory management, contract logistics, e-commerce fulfillment, API tracking, and last-mile distribution. The company also invests in sustainability, incorporating electric delivery vehicles in major cities such as Bogotá, Medellín, and Barranquilla.

TCC Service Portfolio

Our TCC tracking tool supports TCC’s diverse supply chain solutions tailored for modern businesses. Monitor shipments across these key commercial categories to stay updated on your freight:

Messenger & Parcel Services: Fast, reliable domestic courier solutions optimized for standard documents, e-commerce packages, and urgent retail deliveries.
Massive Cargo Transportation: Specialized heavy freight logistics designed for the safe and efficient movement of large industrial volumes across Colombia.
Integral Logistics: Comprehensive supply chain management, including state-of-the-art warehousing, inventory control, and advanced order fulfillment.
International Shipping: Cross-border forwarding services that reliably connect Colombian businesses and consumers with global markets.

TCC Service Coverage

TCC operates a highly connected logistics network designed to facilitate efficient nationwide and international trade. From bustling metropolitan centers to remote regional municipalities, our TCC tracking tool covers shipments moving through this infrastructure:

Colombia Nationwide: Unparalleled domestic reach seamlessly connecting major economic hubs like Bogotá, Medellín, Cali, Barranquilla, and Cartagena.
Regional Reach: Extensive routing capabilities ensuring secure deliveries to remote towns and challenging geographical territories within the country.
Global Network: Strategic international partnerships and air freight corridors extending reliable logistics services beyond South American borders.

TCC Delivery Times

Delivery speeds vary based on the specific freight service and the geographical distance involved in the shipment. Our TCC tracking tool results will generally reflect these timelines, helping you plan your supply chain logistics:

Urban Last-Mile: Local e-commerce deliveries within the same major city are typically completed within 1 to 2 Business Days.
National Transit: Standard parcels moving between major Colombian cities generally require 2 to 4 Business Days depending on highway conditions.
Remote Areas: Ground freight traveling to distant or difficult-to-access municipalities may take 3 to 7 Business Days.
International Freight: Cross-border shipping times vary heavily based on the destination country and mandatory customs clearance procedures.

Solving Common Tracking Issues

Tracking issues can arise from system lags or complex regional terrain, but they are usually easy to resolve. Try these troubleshooting steps on our TCC tracking tool to identify why your status might be missing:

“Record Not Found”: Allow a few hours after the shipper processes the order for the physical package to be scanned at the first TCC facility.
Stuck at “In Transit”: Long-haul shipments moving across the vast Colombian landscape may not receive intermediate updates until arriving at the destination hub.
Novedad (Exception): If your tracking shows a “Novedad,” immediately contact customer service to correct an address issue or arrange a redelivery.
Incorrect Number Format: Ensure you enter the exact numeric tracking sequence (Número de Guía) provided by your sender without any extra spaces or dashes.

Contact Information

If you require direct assistance with your shipment or need to consult about commercial logistics solutions, support is readily available. Use the detailed contact information below to reach the TCC team:

Phone (Medellín): +57 (604) 444 8444
Phone (Bogotá): +57 (601) 705 4000
Email: [email protected]
Address: Carrera 64 No. 67B-35, Barrio Caribe, Medellín, Antioquia, Colombia.

Frequently Asked Questions (FAQs)

The “número de guía” is your unique TCC tracking number. It serves as a digital identifier that allows you and TCC to accurately monitor the progress of your package from dispatch to delivery.

Yes. TCC specializes in “Massive Cargo Transportation” (Carga Masiva), safely and efficiently handling the movement of heavy commercial and industrial freight across the country.

A “Novedad” indicates a delivery exception. This usually means delivery was attempted but could not be completed because the recipient was not available, or there was an issue with the shipping address.

You can seamlessly track your shipment by entering your unique Número de Guía into our online tracking tool for real-time status and location updates.

Absolutely. While deeply rooted in Colombia, TCC provides reliable international messenger and parcel services, functioning as an essential cross-border logistics partner for regional trade.

Conclusion

TCC Tracking provides the essential visibility needed to manage these large-scale supply chain movements effectively. Our TCC tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay informed and connected. Enter your Tracking Number in our TCC tracking tool now to confirm your delivery status!