Need to know where your Prime Express International Courier shipment is right now? Our Prime Express tracking tool helps you stay in control by providing clear, real-time updates as your cargo moves through air, sea, and road networks across the Middle East, South Asia, and beyond.
You can track your shipment’s complete journey with ease, whether it’s textiles imported from China to Dubai or a care package sent to family in Karachi. Our tool allows you to follow your cargo from initial booking to final delivery using your Air Waybill (AWB) number. Simply enter your reference number to see the latest status instantly.
What is Prime Express Tracking?
Prime Express Tracking refers to the shipment monitoring service provided by Prime Express International Courier, allowing customers to trace parcels and cargo moving through their global network. Our tracking tool provides crucial visibility for services ranging from urgent documents sent via air courier to bulk commercial goods transported by sea.
The Tool offers detailed event updates such as “Shipment Booked,” “In Transit,” “Arrived at Hub,” and “Delivered.” By entering your unique AWB Number in our tracking tool, users can access granular data including the specific branch handling the shipment and any customs clearance milestones.
Prime Express Tracking Number
To access your shipment data, you need the specific reference code associated with your cargo. Our Prime Express tracking tool relies on this standard identifier used in their network:
- AWB Number: The primary Air Waybill number assigned to your shipment at the time of booking. This is the unique key used to query the status in their system.
Prime Express Tracking Number Formats
Identifying the correct format is essential for getting accurate results with our tracking tool. Prime Express tracking numbers typically follow specific numeric patterns:
- Standard Format: A numeric string (often 10 to 12 digits) unique to the consignment.
- Reference Format: In some cases, a booking reference number provided on the receipt can also be used for tracking.
How to Use Our Prime Express Tracking Tool?
We have made it simple to monitor your international deliveries. Follow these steps to check your status using our Prime Express tracking tool:
- Locate Number: Find the AWB Number on your shipping receipt, invoice, or the “Booking Confirmation” email.
- Enter Details: Type the full numeric code into the search field of our tracking tool.
- Click “Track”: Hit the button to retrieve the latest location updates, transit status, and delivery details.
Shipment Journey and Status Meanings
As your package moves through the Prime Express network, the status updates to reflect its journey. Here is what the standard messages on our tracking tool typically mean:
| Status | What It Means |
| Shipment Booked | The shipment details have been registered in the system, and the AWB number has been generated. |
| Received at Origin | The cargo has been physically collected by Prime Express and has entered the origin warehouse (e.g., in Dubai). |
| In Transit | The shipment is moving between hubs, often via air freight or road transport across GCC borders. |
| Out for Delivery | The package has reached the destination facility and is with the courier for final delivery. |
| Delivered | The shipment has been successfully handed over to the recipient or cleared by the consignee. |
About Prime Express International Courier
Prime Express International Courier is a premier logistics company with a strong footprint in the Middle East and Asia. Headquartered in the Al Karama district of Dubai, UAE, the company has expanded its operations to include offices in Saudi Arabia, Qatar, Bahrain, Kuwait, India, the Philippines, Singapore, Malaysia, the UK, and the USA.
This extensive network allows Prime Express to offer seamless “door-to-door” delivery services, managing the entire supply chain from pickup to final handover without outsourcing key processes.
The company distinguishes itself through its diverse service portfolio, which caters to both commercial and personal shipping needs. Beyond standard courier services, Prime Express offers specialized solutions such as “Cheque Collection” for businesses in the UAE, “Return Services” for e-commerce, and robust Air/Sea cargo options for heavier freight.
Prime Express Service Portfolio
Our tracking tool supports the diverse range of logistics solutions Prime Express offers. We help you monitor shipments across these key service categories:
- Domestic Delivery (UAE): Rapid local courier services within the United Arab Emirates. Includes Same-Day and Next-Day delivery options for urgent documents and parcels across all emirates.
- International Cargo: Air and Sea freight solutions for global trade. Specializes in trade lanes between Dubai and key markets like China, Pakistan, and India.
- Road Freight: Efficient ground transport across the GCC region. Connects the UAE with neighboring countries like Saudi Arabia and Oman via a dedicated trucking network.
- Cheque Collection: A specialized financial logistics service for businesses. Securely collects cheques from payers and delivers them to the client’s office, saving time and effort.
- Return Service: A comprehensive reverse logistics solution. Manages the pickup and return of items, providing a hassle-free experience for e-commerce returns.
Prime Express Delivery Times
Delivery times shown in Prime Express tracking results depend on the destination and service level. The network is optimized for regional speed:
- UAE Domestic: Standard domestic shipments are typically delivered within 24 to 48 hours.
- International Air: Shipments to major hubs like London, Mumbai, or New York generally take 3 to 5 business days.
- Road/Sea Freight: Transit times vary significantly, with road freight within the GCC taking 2-5 days and sea cargo taking longer depending on the route.
Prime Express Service Coverage
Prime Express operates a vast network centered in the Middle East. Our tracking tool covers shipments moving through these primary regions:
- Middle East: Extensive coverage in UAE (Dubai, Abu Dhabi), Saudi Arabia (Riyadh, Jeddah), Qatar, and Bahrain.
- Asia: Strong operational presence in India, Pakistan, Philippines, and Singapore.
- Global: Offices and partners in the United Kingdom and USA to facilitate Western trade connections.
Solving Common Tracking Issues
If you cannot find your shipment, it is usually a data entry or timing issue. Try these fixes on our tracking tool:
- Check Number: Ensure you are entering the correct AWB Number found on your receipt, not a generic reference.
- Wait for Scan: Tracking information may take a few hours to appear after the booking is made; allow time for the initial scan.
- Contact Branch: If there are no updates for an extended period, contact the specific origin branch (e.g., Dubai or Riyadh) for assistance.
Customer Support for Shippers
If you can’t find your package using the Prime Express tracking tool, their support team is available. You can reach out via the following channels:
- Phone (UAE): Call +971 4 3584460 or +971 4 3584461 for the Dubai headquarters.
- Email: Send tracking inquiries or support requests to [email protected].
- Address: Visit the main office at Shop No: 5-7, ASCANA Building, Al Karama Park, Dubai, UAE.
- Website: Use the “Contact Us” page for regional office details in USA, UK, and Saudi Arabia.
Frequently Asked Questions (FAQs)
Conclusion
Prime Express Tracking provides the essential visibility needed to manage your supply chain, ensuring that whether you are shipping urgent documents or heavy cargo, you remain informed every step of the way. Our Prime Express tracking tool simplifies access to these vital logistics updates, giving you a clear view of your shipment’s journey. Stay connected and secure. Enter your AWB Number in our Prime Express tracking tool now to see your current status!
